FAQs

Frequently asked questions

Find answers to common questions about our products and services.

  • We offer a 30-day return policy for all unused items in their original packaging.

  • Standard shipping takes 3-5 business days. Express shipping is available for 1-2 business days.

  • Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.

  • Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status.

  • Contact our customer support team with your order number and reason for return. We'll provide you with return instructions and a return authorization if needed.

  • For hygiene reasons, items that have been worn, washed, or had tags removed cannot be returned or exchanged.

  • We recommend checking our detailed size chart available on each product page. Measure your chest, waist, and hips, then compare to our sizing guide. If you're between sizes, we suggest sizing up for a more comfortable fit during long shifts.

  • Yes, our scrubs are designed to fit true to size. However, if you prefer a looser or more relaxed fit, consider ordering one size up.

    • Machine wash cold with similar colors.
    • Use a gentle cycle and mild detergent.
    • Avoid bleach unless necessary for stain removal.
  • Pre-treat stains immediately with a stain remover before washing. For stubborn stains, soak in cold water with a mild detergent before machine washing.